Privacy Policy

1. Who we are

insiderOne Technologies FZE LLC ("we", "us", "our") is the data controller. It is incorporated in the United Arab Emirates, where the group is headquartered, and it operates the insiderOne Career OS platform available at www.insiderone.in and related mobile applications. insiderOne AI and insiderOne Career OS are brands of the same group.

Day to day operations, including engineering and support, are carried out from our India offices in Gurgaon, New Delhi and Guwahati. Our Indian holding company is Aurist Private Limited.

The group is founded and led by Bishnu Dev Changkakoti, Founder and Chief Executive Officer.

General enquiries, and privacy or data protection enquiries including requests to exercise your rights: contactus@insiderone.in

2. What data we collect

We collect information you provide directly and information generated through your use of CareerOS:

• Account data: name, email address, password (hashed), profile photo, date of registration.
• Career profile data: your career aspirations, skills, work experience, education, projects, and self-descriptions you enter into the platform.
• Assessment data: responses to career assessments, IOPC scoring inputs, interview simulation transcripts, and AI-generated insights about your career profile.
• Usage data: pages visited, features used, session duration, device type, browser, IP address, and referring URL.
• Communications: messages you send to our support team or feedback you submit.

We do not collect payment card information directly. Any payments are processed by third-party providers subject to their own privacy policies.

3. How we use your data

We use your data to:

• Provide and personalise the CareerOS platform, including ZENOR-Æ AI recommendations.
• Generate your Career DNA, iOPC score, Career Blueprint, and Career Identity card.
• Match you with relevant job opportunities, internships, and learning resources.
• Improve our AI models and platform features using aggregated and de-identified data.
• Send transactional emails (account verification, password reset, important platform updates).
• Send product and feature updates if you have opted in.
• Comply with our legal obligations under the Information Technology Act 2000, IT (Amendment) Act 2008, and applicable data protection laws.

4. AI processing and your career data

CareerOS uses large language models (LLMs), including Anthropic Claude, to generate career insights, simulate interviews, and produce recommendations. When you interact with ZENOR-Æ or trigger AI features:

• Relevant portions of your career profile are sent to the AI model to generate personalised responses.
• We do not use your personal career data to train third-party AI models unless you explicitly consent.
• AI-generated content is not a substitute for professional career advice.
• You can delete your profile data at any time, which removes it from future AI processing.

5. Data sharing

We do not sell your personal data. We share data only in these circumstances:

• Service providers: Supabase (database and authentication), Cloudflare (hosting and CDN), Anthropic (AI processing), and analytics tools. Each is bound by a data processing agreement.
• Public Career Identity: if you share your Career ID or public profile link, the data displayed on that page is publicly accessible to anyone with the link.
• Legal requirements: if required by Indian law, court order, or government authority.
• Business transfers: in the event of a merger or acquisition, with appropriate notice to you.

6. Data retention

We retain your account data for as long as your account is active. If you delete your account, we delete or anonymise your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g. fraud prevention).

7. Your rights

You have the right to:

• Access: request a copy of the personal data we hold about you.
• Correction: update or correct inaccurate data (most data can be updated directly in your profile settings).
• Deletion: request deletion of your account and personal data.
• Portability: request your career data in a machine-readable format.
• Opt-out: unsubscribe from marketing emails at any time via the link in any email or by contacting us.

To exercise any right, email contactus@insiderone.in. We will respond within 30 days.

8. Cookies

We use essential cookies for authentication and session management, and optional analytics cookies to understand how people use CareerOS. See our Cookie Policy for full details.

9. Security

We implement industry-standard security measures including TLS encryption in transit, hashed passwords, row-level security on our database, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's privacy

CareerOS is intended for users aged 16 and above. We do not knowingly collect data from children under 16. If you believe a child has provided us with personal data, contact us immediately at contactus@insiderone.in.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by a prominent notice on the platform. Continued use of CareerOS after changes take effect constitutes acceptance.

12. Contact

insiderOne Technologies FZE LLC
Global headquarters: United Arab Emirates
India operations: Gurgaon, New Delhi and Guwahati
Indian holding company: Aurist Private Limited

General, privacy and data rights: contactus@insiderone.in